Your Rights

Your consumer rights when hiring tradespeople and what to do if problems arise. Articles explain contracts, trade bodies, complaints procedures and legal protections available.

Essential Jargon When Employing a Tradesperson

Know what your tradesman really means before you hire them and avoid getting ripped off with confusing jargon.

Legalities When Work on Your Home Goes Wrong

Know your legal rights if home renovation work disappoints you or goes off track.

Local Authorities Stand Against Rogue Traders

Local authorities in the UK are fighting back against rogue traders who cost millions yearly and leave consumers frustrated and vulnerable.

Reporting an Unreliable Tradesman

Tell a tradesman directly when their work is substandard, then escalate through complaints procedures or Citizens Advice if they won't fix it.

Sale and Rent Back Schemes: Scam or Not?

Sale and rent back schemes can seem like a lifeline when you're drowning in debt, but many turn out to be traps that cost you your home.

Signing a Contract with a Tradesperson: Essential Requirements

Check your tradesman's contract carefully before signing, make sure you understand every part and have it reviewed if needed.

Trade Bodies and What They Can Do for You

How trade bodies protect you when hiring tradesmen and where to find qualified professionals in your area.

What to Do If You're Unhappy with a Tradesperson's Work

Get steps to take when you're unhappy with a tradesperson's work, from talking it out to knowing your rights.

Why Use the FMB?

FMB-approved builders pass credit and insurance checks, so you know you're hiring someone trustworthy for your home renovation.

Your Rights as a Consumer When Employing a Tradesperson

Know your consumer rights when hiring a tradesperson to protect yourself from disputes over price, timelines and work quality.